Pune City Police’s WhatsApp Helpline: A Trusted Channel for Public Concerns
Pune, 14th August 2023: The Pune City Police’s WhatsApp helpline has emerged as a beacon of trust and effectiveness in addressing public concerns.
With an exemplary track record, the helpline has efficiently resolved a total of 525 complaints, reaffirming its significance as a valuable channel of communication between the authorities and the residents. Since its inception on July 10th, the Police Commissioner’s WhatsApp helpline has garnered significant attention and participation from Pune City residents.
According to recent updates shared on the Pune City Police’s official Twitter handle, the helpline has amassed an impressive total of 678 responses during its operational period. Among these interactions, a heartening 77.43%, equivalent to 525 responses, have been substantive and actionable messages addressing various issues.
The diversity of subjects covered by the 678 messages reflects the helpline’s versatility and importance:
175 complaints related to Police matters
127 miscellaneous concerns
125 traffic-related issues
80 reports of noise pollution
50 complaints concerning women and children
35 suggestions
34 matters related to cyber issues
26 reports of illegal businesses
20 messages related to patrolling
4 instances of road rage or altercations
2 requests for passport verification
Citizens seeking assistance or wishing to report concerns can conveniently reach out to the WhatsApp helpline 89759 53100. The Pune City Police authority actively encourages the public to continue utilizing the helpline’s services for registering complaints and expressing concerns. They have assured that each complaint submitted through this dedicated mobile number will receive the highest level of attention and urgency. The police department is committed to promptly responding to these messages to effectively address the reported issues. However, it is essential to emphasize that the helpline is exclusively designated for reporting instances of noise pollution and should not be used for emergency situations.
The success and burgeoning trust in the Pune Police Commissioner’s WhatsApp helpline underscore the significance of modern communication platforms in bridging the gap between law enforcement agencies and the community.
This initiative not only empowers residents to contribute to the maintenance of law and order but also highlights the willingness of the police force to embrace innovative methods to better serve the public. As this helpline continues to evolve as a reliable avenue for addressing concerns, Pune residents can find solace in knowing that their voices are being heard and acted upon by the authorities.
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